Privacy Policy — cun77

cun77 is an internationally operated online betting and gaming platform serving English-preference players primarily based in Indonesia. This Policy applies to all personal data collected through cun77.cam, including data collected during account registration, deposits and withdrawals, gameplay, customer support interactions, and any other interaction you have with our platform or staff.

This Policy applies to all current and former registered members of cun77, as well as any individual who visits cun77.cam without registering. The scope covers data processed on our servers, data shared with our authorized third-party service providers, and data collected through cookies and tracking technologies.

• "Personal Data" means any information that identifies or can reasonably identify a specific individual, including but not limited to name, date of birth, national ID number, email address, phone number, residential address, IP address, and payment account details.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data — in this case, cun77.
• "Data Processor" means any entity that processes Personal Data on behalf of the Data Controller under a written agreement.
• "KYC" means Know Your Customer — identity and age verification documentation collected to comply with anti-money laundering (AML) and responsible gaming obligations.
• "Cookies" means small text files placed on a User's device by a web server for the purpose of storing session information, preferences, or tracking data.
• "IDR / Rp" means Indonesian Rupiah, the currency in which all cun77 transactions are processed.

cun77 collects Personal Data through the following channels:

3.1 Registration Data

When you create a cun77 account, we collect your full legal name, date of birth, email address, phone number, and residential address. This data is required to verify your identity, confirm eligibility (21+, Indonesia-based), and establish your Account.

3.2 KYC & Identity Verification Data

Prior to processing withdrawals, cun77 may request copies of government-issued photo identification (such as Indonesian KTP, passport, or SIM), proof of address (utility bill, bank statement), and proof of ownership of the payment method used. These documents are used solely for verification and fraud prevention purposes.

3.3 Financial Data

We collect transaction records including deposit amounts, withdrawal requests, payment method references (e.g., BCA account number suffix, OVO phone number), and timestamps. We do not store full bank account numbers or card numbers — only references sufficient to match transactions for AML compliance.

3.4 Activity & Gameplay Data

cun77 records wagering history, game session data, betting patterns, login timestamps, and device/browser information. This data is used for account security, responsible gaming monitoring, fraud detection, and platform improvement.

3.5 Technical & Device Data

We automatically collect IP address, browser type and version, operating system, device identifiers, referring URL, and pages visited on cun77.cam. This technical data is processed for security, analytics, and performance optimization purposes.

3.6 Communications Data

If you contact our support team via Live Chat, email, or WhatsApp, we retain records of those communications to ensure continuity of service, resolve disputes, and improve support quality. Communications are retained for a minimum of 12 months.

cun77 uses the personal data it collects for the following purposes:

• Account management: Creating, maintaining, and administering your cun77 Account, including identity verification and age confirmation.
• Payment processing: Facilitating deposits and withdrawal requests to and from Indonesian bank accounts and e-wallets (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja).
• Security and fraud prevention: Detecting, investigating, and preventing unauthorized access, fraudulent transactions, and prohibited activities including bonus abuse and multi-accounting.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling indicators and administering self-exclusion, deposit limit, and cooling-off requests.
• Legal and regulatory compliance: Meeting our anti-money laundering (AML), counter-terrorist financing (CTF), and Know Your Customer (KYC) obligations.
• Customer support: Responding to inquiries, resolving complaints, and providing technical assistance.
• Platform improvement: Analyzing aggregated usage data to improve product features, performance, and user experience.
• Marketing communications: Sending promotional offers and platform updates to Users who have opted in to marketing communications. You may opt out at any time.

cun77 processes your personal data on the following legal bases:

• Contractual necessity: Processing necessary to perform the contract between cun77 and you as a registered User — including account creation, payment processing, and game delivery.
• Legitimate interests: Processing carried out for purposes that serve cun77's legitimate business interests, including fraud prevention, security, and platform analytics, where these interests are not overridden by your privacy rights.
• Legal obligation: Processing required to comply with applicable laws, including AML and KYC regulations applicable to the jurisdiction in which cun77 is licensed.
• Consent: Processing for marketing communications and optional cookie categories, which is carried out only on the basis of your explicit, withdrawable consent.

cun77 does not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

• Payment processors: Transaction data is shared with Indonesian bank partners and e-wallet operators (BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, LinkAja) strictly to facilitate the processing of your deposits and withdrawals.
• KYC / identity verification providers: Identity documents may be processed by a certified third-party verification service under strict confidentiality obligations. Verified status is returned to cun77; raw documents are not retained by the provider beyond the verification window.
• Fraud prevention and security services: Technical data (including IP addresses and device fingerprints) may be shared with fraud detection partners to identify and prevent prohibited activities on the platform.
• Legal and regulatory requirements: We may disclose personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by a valid legal order, subpoena, or applicable law. We will notify you of such disclosures where we are legally permitted to do so.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or part of cun77's business, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.

cun77.cam uses cookies and similar tracking technologies to provide essential site functionality, improve performance, and (where consented) support analytics and marketing measurement. The following cookie categories are used on the Platform:

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens, CSRF protection tokens, and load-balancing identifiers. These cannot be disabled without preventing core platform functionality.
• Performance and analytics cookies: Used to collect aggregated, anonymized data about how Users navigate cun77.cam — including page load times, most-visited sections, and error rates — to help us improve the platform experience. These are activated only with your consent.
• Functional cookies: Used to remember your preferences (e.g., language settings, preferred deposit method) to personalize your experience across sessions.

You may manage cookie preferences through your browser settings at any time. Disabling strictly necessary cookies may affect your ability to log in or use core platform features. Disabling performance or functional cookies will not prevent you from accessing the Platform.

cun77 retains personal data for as long as necessary to fulfill the purposes described in this Policy, subject to the following minimum retention periods:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.

cun77 implements a layered set of technical and organizational security measures designed to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include:

• 256-bit TLS (Transport Layer Security) encryption for all data in transit between your device and cun77.cam.
• AES-256 encryption for sensitive data fields stored at rest, including identity document references and payment method identifiers.
• Role-based access controls ensuring that staff can only access the data necessary for their specific function — no single team has unrestricted access to the full database.
• Regular penetration testing and vulnerability assessments conducted by independent security professionals.
• Secure, geographically redundant server infrastructure with access logging and real-time intrusion detection.
• Mandatory security awareness training for all staff with access to personal data.

As a cun77 member, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the details in Section 15. cun77 will respond to all valid requests within 30 calendar days.

cun77 strictly prohibits access by individuals under the age of 21. We do not knowingly collect personal data from minors. If we become aware that personal data has been collected from an individual who is under 21, we will immediately close the Account, delete the associated data, and return any deposited funds to the originating payment source where technically possible.

If you believe a minor has registered or is actively using a cun77 Account, please notify our support team immediately via the contact details in Section 15. We take reports of underage access extremely seriously and will investigate and act without delay.

cun77 is an internationally operated platform. Your personal data may be processed on servers located outside of Indonesia. Where such international transfers occur, cun77 ensures that appropriate safeguards are in place to protect your data to a standard consistent with this Policy, including contractual data processing agreements with all sub-processors.

cun77 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate contractual safeguards, such as standard contractual clauses or equivalent binding protections.

cun77.cam does not contain links to third-party websites or external platforms. This Policy applies exclusively to data processed by cun77 on cun77.cam. If you access any third-party service (for example, your bank's internet banking portal when making a deposit), the privacy practices of that third party are governed by their own privacy policies, for which cun77 accepts no responsibility.

cun77 reserves the right to amend this Privacy Policy at any time. Updates will be published on this page with a revised Effective Date at the top of the document. Where changes are material — for example, a change in the categories of data collected, a new purpose for processing, or a new category of third-party recipient — we will notify registered Users via email and/or a platform notification at least 14 days before the amended Policy takes effect.

Your continued use of cun77.cam following publication of an updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the updated Policy, you should discontinue using the Platform and may request Account closure in accordance with our Terms & Conditions.

To exercise any of your data rights, submit a privacy complaint, or ask questions about this Policy, please contact the cun77 support team through one of the following channels. All contact details are provided as plain text only — they are not clickable links.